MyGrocer OPS
Fulfilling online orders
has never been easier!
MyGrocer OPS is an agile and trouble-free solution for online grocery orders fulfillment. Forget paper lists, it’s time to pick all items using only a smartphone!
For details on the optional customer-facing application, check the MyGrocer App.
MyGrocer OPS caters support for:
- Live and dark stores
- Single and batch optimized order preparation
- Distributed synchronized collaborative picking
- Straight-to-cart or tote-on-cart
- Pre-payment or pay-on-delivery
- Curbside pickup and home delivery
Requires:
- Smartphone
- Data plan/wifi
- Order list in any digital form
All of this with ZERO setup time
MyGrocer OPS Android application
Devices and Connectivity
Compatible with any smartphone model*. It also supports Zebra and Datalogic PDAs with integrated barcode scanners, or Bluetooth handheld scanners. Supports any kind of public Internet – both WiFi or UMTS (3,4 or 5G) data plans.
*excluding Huawei 2020+
Failproof
Robustness to real-world scenarios like temporary loss of wifi/3G, need for smartphone replacement in the middle of an order due to battery failure, or work-shift handover among different pickers for the same orders.
Efficient
Carefully designed solution to minimize operation times, data, and battery consumption.
Customizable
Customizable according to user geography, including currency ($, €, £,…), metric system (lb., oz., kg.,…), addresses, dates, etc.
Picker management
- Authorized pickers, at each store, are listed using their mobile phone numbers, or login/password pairs.
- Authentication policy can force login every time the application is started (for multi-user, shared devices) or activate-once (for personally allocated or personal devices).
- A picker may be allowed to work at more than one store, while supervisors can access any store.
- Geofencing for automatic store assignment is available by configuration.
- MyGrocer OPS supports training-on-job for faster adoption by untrained employees or temporary workers.
How it works
1. Picker chooses a “To do” order; the order can first be browsed before starting picking.
2. After starting processing an order, the order can be locked to a single picker, or shared for collaborative simultaneous picking in larger stores (picker-per-category and multi-order picking).
3. During the picking process product info is shown, including image, description, price, quantity and in-store location.
4. The picker scans the products barcodes or manually picks them as he gets the order ready.
5. Products can be replaced by compatible alternatives, if not in stock, or just marked as unavailable.
6. When the order preparation is completed, the status will automatically switch from “Processing” to “Ready”.
Efficient operations
Operational dashboards can be set up to report on a number of alternative operational and performance indicators.
Integration with third-party order fulfillment workflows is possible. Integrations with corporate systems are also viable.
